Bilingual Medical Assistant

CenterWell•Orange City, FL

5d•Onsite

About The Position

The Medical Assistant is the first point of contact for patient care and performs clinical, administrative, operational, and customer-support duties. Working on semi-routine assignments under minimal direction, the role involves interpreting departmental policies and procedures, meeting defined work expectations and quality standards, and exercising discretion in prioritizing and timing assignments. Clinical duties include discussing symptoms, obtaining vital signs, administering medications and vaccines, performing phlebotomy, collecting specimens, and conducting diagnostic screening tests. The Medical Assistant also sterilizes and cleans equipment, maintains examination rooms, documents information in the electronic medical records system, and collaborates with Physicians and Advanced Practice Providers. Direct patient care is performed within the scope of the employee’s active certification. The role is patient-facing and participates in the company’s tuberculosis screening program; selected candidates must undergo TB screening. English and Spanish proficiency is required, and candidates must pass a proficiency exam before communicating in a foreign language. The schedule is Monday through Friday, 8 a.m. to 5 p.m., for 40 hours per week. The position is located in Orange City, Florida. The stated annual pay range is $43,000–$56,200, with eligibility for a bonus incentive plan based on company and/or individual performance.

Requirements

Successful completion of a medical assistant school or training program, or Certified/Registered Medical Assistant status, or at least 5 years of experience with Provider approval.
High school diploma or equivalent.
CPR certification.
Bilingual proficiency in English and Spanish; must pass a proficiency exam before communicating in a foreign language.
Must undergo tuberculosis screening if selected for this patient-facing role.
Medical Assistant certification or registration is required for candidates in Arizona, Indiana, and South Carolina.

Nice To Haves

Phlebotomy experience.
Medication or vaccine administration experience.
At least 1 year of Medical Assistant experience.
Value-Based Care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
Medical Assistant certification or registration, where not otherwise required.

Responsibilities

Serve as the first point of contact for patient care.
Perform administrative, operational, and customer-support assignments.
Discuss symptoms and obtain patients’ vital signs.
Administer medications and vaccines within the scope of active certification.
Perform phlebotomy, collect specimens, and conduct diagnostic screening tests.
Sterilize and clean equipment and maintain examination rooms.
Document information in the electronic medical records system.
Collaborate with Physicians and Advanced Practice Providers.
Deliver direct patient care as permitted by active certification.
Prioritize and complete assignments in accordance with applicable policies, procedures, expectations, and quality standards.