Bilingual Manager In Training/Sales Representative

Fast Payday Loans - Florida•Gainesville, FL
•$15 - $17

About The Position

This is a customer-facing, performance-driven role focused on understanding customers’ needs and guiding them through financial solutions. The employee handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including having conversations about money. The position calls for comfort with direct questions, hesitation or rejection, outbound calls, and discussions that may feel uncomfortable. The company provides structured training and ongoing coaching, with opportunities for fast-track advancement in a team environment. Success involves staying positive when customers hesitate or decline, continuing conversations with follow-up questions, building confidence through practice and coaching, applying feedback promptly, and performing consistently in a structured, goal-driven setting.

Requirements

  • High school diploma or equivalent.
  • Fluent in English and Spanish.
  • Able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver’s license.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Comfort speaking with customers over the phone and in person.
  • Strong communication skills.
  • Ability to learn quickly and adapt.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including outbound calls.
  • Ask direct and follow-up questions to help customers make decisions.
  • Discuss financial matters with customers.
  • Respond constructively to customer hesitation or rejection and stay engaged in conversations.
  • Apply coaching and feedback and perform consistently in a goal-driven environment.

Benefits

  • Majority company-paid health, dental, and vision insurance.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation.
  • Six paid holidays.
  • Two PTO days and five sick days.
  • Monthly bonus potential.
  • Fast-track advancement opportunities.
  • Structured training and ongoing coaching.
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