Bilingual Manager In Training/Sales Representative

Fast Payday Loans•Gainesville, FL

About The Position

This is a customer-facing, performance-driven Manager in Training/Sales Representative role. The employee works directly with customers to understand their needs and guide them through financial solutions, handling both inbound and outbound conversations. The role involves asking follow-up questions, discussing financial matters, addressing hesitation or rejection, and helping customers make decisions. It is suited to someone who can stay engaged in potentially uncomfortable conversations, remain motivated after hearing “no,” and work in a fast-paced, structured, goal-driven environment. The company provides structured training and ongoing coaching, with opportunities for fast-track advancement. Success involves maintaining a positive approach, asking follow-up questions, applying feedback quickly, and building confidence through practice. The position has a 40-hour work week and includes Saturdays; branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 4 p.m. Every Sunday is off.

Requirements

  • High school diploma or equivalent.
  • Fluent in English and Spanish.
  • Able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver's license.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Comfort speaking with customers over the phone and in person.
  • Strong communication skills.
  • Ability to learn quickly and adapt.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including outbound calls.
  • Ask follow-up questions and help customers make decisions, including through financial conversations.
  • Address customer hesitation and rejection while remaining engaged in the conversation.
  • Apply coaching and feedback to improve performance.
  • Work consistently in a structured, goal-driven environment.

Benefits

  • Majority company-paid health, dental, and vision coverage.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation.
  • Six paid holidays.
  • Two PTO days.
  • Five sick days.
  • Monthly bonus potential.
  • Structured training and ongoing coaching.
  • Fast-track advancement opportunities.
  • Team environment focused on employee success.
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