Bilingual Law Office Representative
About The Position
The Bilingual Law Office Representative works alongside a close-knit team across North Carolina and South Carolina to answer and route calls from injured people. The role is fast-paced and requires empathy because many callers are facing difficult circumstances. The representative may be the first person a caller speaks with and may also hand clients their checks at the end of their cases. The position is suited to compassionate professionals who care about clients and work well as part of a team. The law firm helps injured people and describes itself as nationally recognized and a recent Best Place to Work. It values high achievement, character, strong values, teamwork, and kindness. The firm offers growth opportunities, a supportive team environment, and a competitive salary and benefits.
Requirements
- Customer service, call center, or sales skills.
- Strong computer and typing ability, including data entry, Microsoft Word, and Excel.
- Excellent time-management, communication, and attention-to-detail skills.
- Bilingual in English and Spanish; required.
- Available for an eight-hour shift scheduled between 8 a.m. and 6 p.m., Monday through Friday.
Nice To Haves
- One to three or more years of related experience is a plus.
Responsibilities
- Answer and route calls from injured people.
- Provide empathetic, compassionate service to callers facing difficult circumstances.
- Hand clients their checks at the end of their cases.
Benefits
- Paid family leave
- 401(k) with employer match
- Competitive salary and benefits
- Growth opportunities
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
