Law Office Call Center Representative

Farrin • Raleigh, NC

22h • Hybrid

About The Position

Jumpstart your career as a Call Center Representative in a fast-paced environment where you will work alongside a close-knit team spread across NC & SC to answer and route calls from injured people. This role requires a high degree of empathy as many callers are facing very difficult circumstances. You will often be the first voice people hear when they call, and may be the last person they meet, as you hand them their check at the end of their case. This position is described as the heart and soul of the organization, being on the front lines with clients and making an important difference in their lives.

Requirements

• Customer service, call center, or sales skills.
• Strong computer/typing ability (data entry, Microsoft Word, and Excel).
• Excellent time-management, communication, and attention-to-detail.
• Available for an 8hr shift between the hours of 8am-6pm, M-F

Nice To Haves

• 1-3+ years of related experience is a plus.

Responsibilities

• Answer and route calls from injured people.
• Be the first point of contact for callers.
• Potentially hand clients their check at the end of their case.

Benefits

• A chance to help people through their worst days, and celebrate with them on their best days.
• Numerous growth opportunities.
• A supportive team environment
• Competitive salary & benefits
• Paid family leave
• 401k with match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed