Bilingual Inside Sales & Front Desk Coordinator

Fence Direct Inc • Orlando, FL

7d • $17 - $19 • Onsite

About The Position

We are a premier fencing company in Orlando specializing in high-quality, American-made products, including Homeland Vinyl and Antebellum Aluminum. We are seeking a high-energy, fully bilingual (English/Spanish) Inside Sales Representative to manage our front office and act as the first point of contact for our valued homeowners, contractors, and commercial clients. This is not a passive reception role. You will be responsible for driving revenue by converting inbound inquiries, managing phone and walk-in leads, and proactively pursuing new business during operational downtime.

Requirements

• Minimum of 2 years of proven success in a strong sales environment.
• 100% fluent in both English and Spanish. Must possess impeccable professional vocabulary, syntax, and grammar in both verbal and written communication for both languages.
• Exceptionally strong math skills, including seamless calculation of addition, subtraction, multiplication, division, decimals, fractions, inches, and feet to accurately estimate fencing perimeters and materials.
• Must know exactly how to read a standard tape measure down to the fraction and be capable of explaining these physical dimensions to customers in both languages.
• Fully proficient in standard office software, email, and customer databases, with the ability to quickly master proprietary estimation systems.
• A true "hunter" mentality. When the front desk is quiet, you are naturally driven to keep yourself busy making outbound dials, organizing leads, and hunting for new contractor partnerships.

Nice To Haves

• Experience in home improvement, construction materials, or building trades is a major plus.

Responsibilities

• Greet walk-in customers and handle incoming phone calls with a welcoming, consultative, and empathetic approach.
• Maximize downtime by consistently following up on open quotes, re-engaging past clients, and cold-reaching out to local residential/commercial contractors.
• Calculate exact material measurements and pricing for custom fencing jobs.
• Guide clients through the structural differences between premium materials and lower-quality alternatives.
• Utilize company software to accurately log customer information, track sales pipelines, and process orders.

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Retirement Plan
• Uncapped Performance Commissions (activated after a 90-day probationary period).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed