Bilingual Immigration Intake Specialist

Virguez Law•Duluth, GA

2d•Onsite

About The Position

Our growing law firm has an immediate fulltime opening for an experienced, friendly, professional, talented, and bilingual (English/Spanish) Intake Specialist to join our fast paced Immigration Department. The right candidate will be knowledgeable in Immigration services, processes, and have a proven track record of converting consultations into signed clients (sales). Must also be a strong communicator, multitasker, and someone who is extremely organized, focused, self confident, and is a self starter who enjoys speaking and following up with clients to sell our services. Must have ability to remain on task in a busy office environment with distractions and interruptions.

Requirements

Bilingual in English and Spanish: Must be fluent in reading, writing, and speaking in both languages. (No exceptions)
Outgoing, confident, friendly, and caring personality who can easily reach out to clients and establish personable connections.
Skilled sales closer with the ability to entice clients to sign with our firm.
Must be understanding, compassionate, driven, resilient, and comfortable in the pursuit of selling our services to clients.
Technologically capable of quickly changing from one software program to another throughout the day.
Must have a positive "can do" approach to work with the ability to quickly grasp new concepts/processes and positively embrace change.

Nice To Haves

2-3 years experience working in a busy Immigration Department
Take in person or over the phone payments using Clover
Software savvy with several of the following or similar: Lead Docket, Filevine, Microsoft Office Suite for Mac, and Slack Internal Messaging.

Responsibilities

Gathering leads from multiple sources (no cold calls)
Making first contact calls
Asking fact finding questions
Scheduling consultation appointments on multiple attorney calendars
Performing follow up calls with potential clients after consultations with the goal of signing new clients
Onboarding new clients by executing contracts, taking payments, or assisting clients seeking financing
Documenting progress in computer system(s)
Following through with file set up
Performing other administrative support tasks as assigned or needed