Bilingual Front Office Coordinator

Mortenson Dental Partners•Indianapolis, IN

8d•Onsite

About The Position

The Bilingual Front Office Coordinator is the welcoming face of the office and helps create an exceptional first impression for visitors, clients, and team members. The role supports efficient and profitable practice operations through professional phone handling, patient referral efforts, insurance verification, accurate financial and account documentation, schedule management, and participation in the recall program. The position averages 40 hours per week.

Requirements

High school diploma.
Bilingual Spanish required.
Strong communication skills.
Eagerness to learn and grow.
Must pass a background check and drug screen; any offer of employment is contingent upon the company determining that the candidate has successfully passed both.

Responsibilities

Answer the telephone in a timely and professional fashion.
Support efficient and profitable operations by seeking patient referrals, maintaining equipment, using supplies cost-effectively, and accurately posting patient charges.
Verify insurance and communicate coverage information to clinical staff and patients.
Communicate patients’ financial obligations and properly document them for each procedure.
Ensure accounts are properly credited when payments are received.
Follow scheduling guidelines to maintain a manageable and profitable schedule for the dentist and hygienists.
Actively participate in the recall program to help achieve its goals.

Benefits

Medical, dental, and vision insurance with company contribution, available after 60 days of employment.
Life insurance, available after 60 days of employment.
Flexible spending accounts for health and dependent care, available after 60 days of employment.
Paid time off and six paid holidays, available after 60 days of employment.
Employee Stock Ownership Plan, available after 60 days of employment.
401(k), available after 60 days of employment.
Daily pay, available after 60 days of employment.
Professional development assistance, available after 60 days of employment.
Free continuing education opportunities, available after 60 days of employment.
Employee assistance program, available after 60 days of employment.
Flexible scheduling.
Opportunities for growth in skills and career development.
Positive, team-oriented culture.