Bilingual French/English Learning & Development Specialist (Contract)

CoreFactor Inc. • Mississauga, ON

2d • Hybrid

About The Position

CoreFactor is searching for a Bilingual (French/English) Learning & Development Specialist on a contract basis for a client in the GTA. This position is hybrid and will require the successful consultant to be onsite four (4) days per week. The Bilingual Learning & Development Specialist will have responsibility for the design, development, translation and implementation of learning programs to support a new technology implementation across the organization's sites. The position reports to the Manager, IS PMO & Governance and is based in the GTA.

Requirements

• Bilingual in French and English
• Highly collaborative, strong team orientation and ability to develop strong relationships
• Must have strong internal consulting, change management, and indirect influencing skills
• General proficiency with project management in order to manage multiple priorities and deadlines
• Experience in applying adult learning theory, program management, course design, content development and facilitation
• Empathetic with the respective audience of the training material
• Strong communication (oral and written) and presentation skills; able to create clear and concise documentation
• Develops robust eLearning materials
• Ability to effectively facilitate meetings, an active listener with strong interviewing skills
• Strong critical thinking and analysis skills
• Well rounded interpersonal skills, empathetic with a user-centric focus
• Can quickly understand new or complex domains and applications
• College or University Degree or equivalent work experience in training, adult learning, organizational behaviour, human resources or related field
• 3 - 5+ years experience in Learning & Development or related roles, with leadership accountabilities
• Has advanced knowledge of, and experience in, learning pedagogy
• Proficiency with Ancile uPerform, Storyline Articulate, Adobe Captivate or comparable performance support software
• Strong proficiency with Microsoft applications - Office 365, SharePoint, PowerPoint, etc.
• Bilingualism (English, French) is a requirement

Nice To Haves

• Experience in developing SAP training materials is an asset

Responsibilities

• Lead development and translation of robust training plans for a company-wide project initiative to implement FSQA Mobility app across all operations sites
• Produce training materials using an appropriate delivery method(s), e.g. eLearning/classroom in Ancile uPerform / Storyline Articulate / Captivate and supporting job aids, PowerPoint decks, online videos (O365 Video Portal), etc.
• Liaise with IS technical teams, functional partners, vendor and other consultant resources
• Prepare Key Users who may be delivering in-person or virtual training/coaching; ‘train the trainer’
• Liaise with project managers and key project stakeholders on project planning and execution of training elements; attend weekly project scrum meetings and other workshops as required
• Manage communications and logistic details for training events
• Provide inputs into the status reporting of the training plan execution
• Ensure training documentation records supporting C3 requirements are maintained and available for internal audits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree