Bilingual Field Store Associate (Spanish)

Sherwin-Williams•Orlando, FL

7d•Onsite

About The Position

The Bilingual Field Store Associate is responsible for driving sales at Lowe’s by engaging customers in the Paint and Pro departments, generating customer leads, implementing sales and marketing programs, providing customer service, and managing merchandising. The role supports customer satisfaction, maintains product knowledge, and upholds product quality and visual standards. The associate will work at Lowe’s Store #3350, 12276 Andric Ln, Orlando, FL 32827. This is a part-time position with a schedule based on business needs and subject to change. Workdays may include weekdays, afternoons, and weekends. Duties involve contact with customers, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. A review of criminal history is required for business, operational, and public-safety reasons.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 lbs., and occasionally up to 70 lbs.
Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

High school diploma or GED.
At least one year of experience in delivery, retail, or customer service.
Previous work experience selling paint and paint-related products.
Previous work experience operating tinting and mixing equipment.
Valid, unrestricted driver’s license.
Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

Provide excellent sales service and support high levels of customer satisfaction.
Assist customers in person by determining their needs and presenting appropriate products and services.
Build productive relationships and trust with wholesale and retail customers.
Maintain Pro customer color files.
Tint and mix products to customer specifications as needed.
Maintain store appearance and inventory best practices, including the color wall and back stock.
Maintain knowledge of products to make effective recommendations.
Facilitate in-person customer connections between the Paint and Pro departments.
Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including promotional events.
Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
Follow and achieve monthly, quarterly, and yearly sales goals.
Assist Sales Representatives in generating sales leads through customer interactions.
Train Lowe’s associates on product knowledge and application methods.
Complete eLearning modules.
Keep HR Cloud trainings up to date and compliant.