Bilingual (English/Spanish) Family Support Specialist -Special Education
About The Position
Vida HR is recruiting on behalf of a nonprofit organization that supports families of children with disabilities. The Bilingual Family Support Specialist helps families understand and navigate special education services, make informed decisions, and advocate for their children. The role combines individualized family support, community outreach, training, and development of accessible educational resources. The specialist communicates with families in English and Spanish and protects confidential information. The position is hybrid or in-office, requires access to Colorado Springs, and involves travel throughout Colorado. The regular schedule is 35 hours per week, primarily Monday through Friday, with occasional evening, weekend, and overnight commitments tied to training and community events.
Requirements
- Bilingual English/Spanish skills, including the ability to support families, communicate by phone and email, and deliver information and training in both languages.
- Strong listening and interpersonal skills, with the ability to explain information clearly and compassionately.
- A respectful, culturally responsive approach to working with families from different backgrounds.
- Strong organization, attention to detail, and follow-through.
- Comfort using Microsoft Word, PowerPoint, Excel, databases, and virtual meeting tools.
- Willingness to learn new technology and ways to share information.
- Related education, experience, or an equivalent combination.
- Availability for occasional evening and weekend events and travel throughout Colorado.
- A valid Colorado driver's license, current auto insurance, and reliable transportation.
- Ability to travel to Colorado Springs for work as needed.
Nice To Haves
- Experience supporting families of children with disabilities.
- Familiarity with special education systems, IDEA, Section 504, IEPs, or IFSPs.
- Experience in disability advocacy, community outreach, or delivering training.
- Applications are especially encouraged from parents or caregivers of children with disabilities and self-advocates with disabilities who have navigated the special education system.
- Prior experience creating podcasts, videos, or digital learning content is not required; training and support will be provided.
Responsibilities
- Provide personalized guidance to families by phone, email, virtual meetings, and in person in English and Spanish.
- Help families understand special education processes, IEPs, IFSPs, Section 504 plans, and educational rights and responsibilities.
- Share accurate, unbiased information and resources to help families make informed decisions.
- Help families explore solutions, prepare questions, and strengthen their advocacy skills.
- Document family interactions accurately in Salesforce and protect confidential information.
- Deliver training for families and community partners throughout Colorado.
- Help create accessible educational resources, including webinars, recorded training, podcasts, short videos, and self-paced learning.
- Participate in resource fairs, community events, and partnerships that connect families with support.
- Represent the organization on relevant committees, councils, and advisory groups.
- Participate in training and professional development to build knowledge of special education, disability resources, and family support.
- Collaborate with colleagues to keep information accurate, organized, and accessible.
- Travel to Colorado Springs for work as needed and attend occasional evening, weekend, and overnight events.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
