Bilingual (En/Fr) Payroll Specialist III
About The Position
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. We're looking for an experienced bilingual (English/French) Payroll Specialist III to deliver accurate, timely payroll services for a portfolio of clients across Canada. You'll process end-to-end payroll, ensure compliance with legislative requirements, and partner closely with clients and internal teams to provide an exceptional customer experience. This role is ideal for someone building their payroll expertise while delivering consistent, high-quality service.
Requirements
- Professional fluency in English and French, both written and verbal, is required.
- Minimum of three years of payroll experience.
- Experience processing end-to-end payroll.
- Knowledge of payroll legislation, taxation, benefits, and garnishments.
- Strong analytical, communication, and organizational skills.
- Intermediate Microsoft Excel skills.
- Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Nice To Haves
- Experience with Dayforce or similar payroll technology.
- Payroll certification or willingness to obtain one.
- Experience in an outsourced payroll environment.
Responsibilities
- Process end-to-end payroll accurately and on time.
- Process payroll changes, tax updates, benefits, garnishments, and payments.
- Perform payroll audits and quality checks.
- Manage quarter-end and year-end payroll activities.
- Provide payroll support to English- and French-speaking customers.
- Partner with internal teams to resolve payroll-related issues.
- Maintain accurate customer documentation.
- Meet service-level commitments.
- Contribute ideas for process improvements.
- Collaborate with teammates to deliver excellent customer service.
Benefits
- excellent time away from work programs
- comprehensive wellness initiatives
- competitive pay
- benefits
- volunteer days
- charity opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
