Bilingual Early Out Representative

HARRIS & HARRIS LTD • Chicago, IL

10h • $0 - $23 • Remote

About The Position

The Bilingual Early Out Representative will prepare and submit insurance claims for patients, and make outbound calls to collect and manage account payments. This role requires strong communication skills in both English and Spanish, attention to detail in claim preparation, and the ability to manage account payments effectively. The representative will also be responsible for identifying and resolving patient billing issues, establishing payment plans, and reporting on the status of delinquent accounts. A key aspect of the role involves translating patient information into medical codes and maintaining strict confidentiality in accordance with HIPPAA and FDCPA guidelines.

Requirements

• MUST be bilingual in Spanish
• 3 to 5 years of experience in medical billing
• Experience in Collections
• Experience speaking with customers and insurance providers
• Knowledge of HIPPA and FDCPA
• Knowledge of medical coding, billing, and third-party billing procedures
• High School Diploma or equivalent experience required

Nice To Haves

• Associate’s Degree or higher preferred

Responsibilities

• Make outbound calls to collect, post, and manage account payments in English and Spanish
• Prepare and submit claims to insurance companies either electronically or manually
• Identify and resolving patient billing issues and complaints
• Evaluate patient financial status and establish payment plans or arrangements
• Report on status of delinquent accounts
• Correct and resubmit claims to insurance companies and third-party payers
• Investigate and correct rejected or denied claims
• Translate patient information into alphanumeric and numeric medical codes
• Maintain strict confidentiality and adheres to all HIPPAA and FDCPA guidelines and regulations

Benefits

• Medical, Dental, and Vision insurances from premium providers
• 401K with matching
• Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance
• Tuition Reimbursement
• Paid Time Off and Wellness Days
• Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED