Bilingual Customer Service Sales Representative - Call Center

TUFFSHED•Lancaster, TX

8d•Hybrid

About The Position

Tuff Shed is seeking dynamic and passionate Bilingual Customer Service Sales Representatives to join our Call Center team in Lancaster, TX. This full-time role involves building and nurturing relationships with customers and partners at The Home Depot through various communication channels (calls, texts, emails, chat). The ideal candidate will drive sales through engaging conversations, meet or exceed targets, and provide exceptional customer service in a fast-paced, sales-driven environment. A hybrid work option is available after training.

Requirements

Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role.
Availability to work a flexible schedule, including evenings, weekends, and some holidays.
Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred.
Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred.
Hands-on computer skills in Microsoft Office and Internet applications required.
Ability to speak, read, and write in Spanish and English.

Nice To Haves

Experience in utilizing Customer Relations Management (CRM) software is highly preferred.

Responsibilities

Build and nurture relationships with customers and partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat.
Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system.
Prepare written correspondence such as emails and chats that create a professional image for Tuff Shed.
Effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public.
Prioritize and effectively manage time.
Work successfully within a team environment.