Bilingual Customer Service Representative
Sanabria & Associates PLLC•Manassas, VA
•$19 - $21
About The Position
Sanabria & Associates, PLLC is a rapidly expanding law firm with offices in Maryland, Virginia, and Florida. The Bilingual Customer Service Representative provides administrative and client support in an educational and team-oriented environment, with opportunities to develop leadership skills and work ethic. The role handles mail and high-volume calls, schedules attorney calendars, assists walk-in clients, organizes legal documents, and processes payments and invoices.
Requirements
- High school diploma or equivalent.
- Fluent in Spanish and English.
- Prior customer service experience.
- Computer literacy and proficiency in spreadsheet applications and word processing.
- Strong administrative and organizational skills.
- Efficient communication skills.
- Ability to meet deadlines.
- Open to working weekends as needed.
Responsibilities
- Provide administrative assistance to the company.
- Handle incoming mail and high-volume calls.
- Assist in scheduling attorney calendars.
- Greet walk-in clients and assist them with completing consultation forms.
- Organize and file legal documents.
- Take payments.
- Handle client payments and invoices.
- Perform other duties as requested.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k)
- Vacations
- Sick time
- 11 paid federal holidays off
- Paid birthday and work anniversary off
- Paid parking
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
