Bilingual Customer Service Rep.

Quirch Foods • Hammond, LA

20h • Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The role will be exposed and impact the complete supply chain process with our customers.

Requirements

• High School Degree or GED preferred; Bachelor’s degree in Marketing or related field a plus
• Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Bilingual: English and Spanish preferred
• Ability to travel: 10–30%
• All applicants must be eligible to work in the United States.

Responsibilities

• Improves customer service experience, engages customers and facilitates organic growth
• Keeps accurate records and documents customer service actions and discussions
• Coordinates travel arrangements, meetings, conferences, and events
• Assist Account Executive with account management
• Perform data entry when orders are completed or changed
• Resolves promotional allowances, rebates, and pricing discrepancies
• Contacts customers directly when necessary
• Assists customers with existing and new orders, account statuses and relevant problems
• Collaborates with internal departments for order coordination and delivery
• Provides any necessary data or reports to the sales team
• Other duties as assigned

Benefits

• Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan.
• 401K savings Plan
• Paid Holidays
• Personal Time off
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees