Bilingual CSR- 3rd Shift
About The Position
Ascend Staffing is hiring a Bilingual Customer Service Representative for a temporary assignment in Irving, Texas. The role supports outbound shipping operations in a busy warehouse and logistics environment. The employee manages shipping documentation, scheduling, and communications with carriers and clients, while helping shipments move on time through accurate recordkeeping and coordination with warehouse teams. Daily tasks include preparing bills of lading (BOLs), labels, and shipping packets; entering shipment information into warehouse management systems; maintaining shipping logs; coordinating with forklift operators and internal teams to prioritize outbound loads; and responding to order-status questions or delays. The schedule is Sunday through Thursday, 9:00 p.m. to 6:00 a.m. The posting lists pay as $0 per hour and an anticipated start date of ASAP.
Requirements
- Bilingual English and Spanish communication skills.
- Customer service representative experience or related customer support skills.
- Strong computer skills, including email and data entry.
- Ability to communicate clearly with customers, carriers, and internal teams.
- Strong organization, accuracy, and problem-solving skills.
- High school diploma or equivalent.
- Must be legally eligible to work in the United States.
- May be required to pass a pre-employment drug screen and background check.
Nice To Haves
- Shipping customer service experience in a logistics or warehouse environment.
- Experience preparing outbound paperwork such as BOLs, labels, or shipping packets.
- Experience using Excel, WMS systems, and email for shipment tracking and documentation.
- Experience scheduling carrier pickups or confirming dock times.
Responsibilities
- Manage outbound shipping documentation, scheduling, and communications with carriers and clients.
- Prepare bills of lading (BOLs), labels, and shipping packets.
- Enter shipment data into WMS systems and maintain accurate shipping logs.
- Coordinate with forklift operators and internal teams to prioritize outbound loads.
- Address order-status questions and shipping delays.
Benefits
- Weekly pay.
- Direct deposit and debit card payment options.
- Health, vision, dental, life, and disability insurance.
- Support from the staffing team throughout the assignment.
- Access to a benefits package for eligible employees.
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What This Job Offers
Education Level
High school or GED
