Safe Alliance - Bilingual Court Advocate

Ascend Nonprofit SolutionsCharlotte, NC
$38,500 - $41,000Hybrid

About The Position

Support the agency mission by providing hope and healing to those impacted by domestic violence, sexual assault, and child maltreatment. This role utilizes a trauma-informed, client-centered approach to provide essential services to survivors. The advocate will offer intake, assessment, case management, crisis intervention, safety planning, court education, information, and referrals. They will also provide in-person and virtual courtroom support, accompaniment, and outreach to survivors of intimate partner violence, sexual assault, and child maltreatment. Additionally, the role involves assisting clients with completing DVPO paperwork, ensuring coordinated client care with community partners, and acting with the client's needs and expectations in mind. Facilitating support groups is also a key responsibility.

Requirements

  • High School Diploma, GED, or Equivalent Experience
  • Spanish-speaking preferred

Nice To Haves

  • Experience working with victims or experience in human services.

Responsibilities

  • Provide intake, assessment, case management, crisis intervention, safety planning, court education, information, and referrals.
  • Provide in person and virtual Courtroom support, accompaniment and outreach to survivors of intimate partner violence, sexual assault, and child maltreatment.
  • Assist client with completing DVPO paperwork.
  • Ensure coordinated client care with key community partners.
  • Act with client in mind and work to meet client's needs and expectations to the extent possible.
  • Facilitate support group(s).
  • Maintain confidential and accurate, up to date client, stakeholder, intern, and volunteer records, program and agency records in agency databases, which may include CSN, Raiser's Edge, Financial Edge and Timeforce.
  • Research, write, and manage grant reporting and grantor relationships as assigned by supervisor.
  • Adhere to agency and program procedures concerning documentation, Critical Incident Reports, and Client Satisfaction Surveys, and participate in the Quality Assurance process.
  • Translation of Safe Alliance documents when applicable.
  • Increase awareness of victimization, prevention, and available resources through public speaking and media requests as assigned by supervisor.
  • Participate in community meetings and committees as assigned by supervisor.
  • Promote and maintain professional relationships with agency staff, volunteers, interns, stakeholders, and community partners.
  • Contribute to quality of services by staying informed of best practices, developments, and trends in the area of trauma and victimization, especially as it relates to intimate partner violence, sexual violence, and child maltreatment.
  • Maintain and develop skills and knowledge by attending training and ensure licensure and certifications are up to date as needed for the job.
  • Contribute to agency effectiveness by performing other duties as assigned.
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