Bilingual Client Support Specialist

TEKsystems • Scottsdale, AZ

8d • $24 - $25 • Hybrid

About The Position

TEKsystems is hiring a Bilingual Client Support Specialist to join a growing financial services team in Scottsdale, Arizona. The specialist will work directly with clients, respond to questions, resolve account issues, and coordinate with internal teams to provide a smooth and dependable service experience. The role offers an opportunity to use English and Spanish skills and gain financial services experience.

The position is hybrid, with four days on-site and one remote day each week. Initial training is Monday through Friday on-site. The stated schedule is Monday through Friday, 9:00 AM to 6:00 PM, with no evenings or weekends. This is a contract-to-hire position.

Requirements

• Strong communication and administrative skills.
• Excellent attention to detail.
• Confidence resolving problems and managing multiple priorities.
• A professional, dependable, and client-focused approach.

Nice To Haves

• Bilingual English and Spanish skills are strongly preferred.
• Customer service, call center, banking, or financial services experience.

Responsibilities

• Respond to incoming client calls and emails.
• Troubleshoot account, administrative, and system-related concerns.
• Clearly explain processes, expectations, and timelines.
• Create and manage service tickets through resolution.
• Accurately document client interactions.
• Collaborate with internal teams to resolve complex issues.
• Provide timely follow-up and maintain strong client relationships.

Benefits

• Medical, dental, and vision benefits, subject to eligibility.
• Critical Illness, Accident, and Hospital coverage, subject to eligibility.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions available.
• Voluntary life and AD&D insurance for employees and dependents.
• Short- and long-term disability coverage.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time off or leave, including PTO, vacation, or sick leave, subject to eligibility and applicable terms.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed