Bilingual Centralized Scheduler

Dignity Health Physical Therapy

7d • Onsite

About The Position

At Dignity, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Every physical therapist's journey becomes a testament to excellence, innovation, and life-changing patient care. We are here to nurture your growth as a physical therapist.

Requirements

• HS diploma or GED is required
• Customer service experience required
• Bilingual in spanish required
• Minimum 2 years of experience with scheduling/knowledge of Nevada insurances required
• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions

Nice To Haves

• Knowledge of insurance verification preferred
• Healthcare, Medical, Dental office administration preferred

Responsibilities

• Exceptional customer service to create a positive patient experience
• Answers phone
• Utilize medical office software to schedule new appointments for patients
• Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience
• Other duties as assigned

Benefits

• Our mentorship and orientation programs ensure a successful transition
• Unmatched CEU program with paid national certifications
• Our student debt benefit program helps alleviate the financial pressure of student debt
• Generous PTO to maintain a healthy work-life balance
• Comprehensive benefits packages
• Company matching 401(k) retirement plans
• We offer specialties nationwide (aquatics, sports medicine, neuro, pelvic, concussion, hand therapy + more)
• 1900 centers in 39 states, offering internal movement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED