Centralized Scheduler
Select Medical•Dallas, TX
•Onsite
About The Position
Baylor Scott & White Institute for Rehabilitation is seeking a Centralized Scheduler to join their team in Dallas, TX. This full-time position involves scheduling referrals for over 100 BSWIR outpatient clinics. The role requires working with a high volume of calls, managing voicemails, and utilizing various software systems to obtain and process referrals. The department consists of a team of 15 schedulers.
Requirements
- High School Diploma or equivalent required.
- Strong skills in computer equipment and software.
- Detailed documentation skills.
- Problem-solving skills.
- Excellent customer service skills.
- Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
Nice To Haves
- Bilingual preferred.
- Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
- One to two years medical billing and administrative experience preferred.
Responsibilities
- Scheduling referrals for all 100+ BSWIR outpatient clinics.
- Answering incoming rollover calls from clinics.
- Calling referrals received from provider sources.
- Managing overall high call volume and returning patient voicemails.
- Working within EPIC, Therapy Source, and other sites to obtain and call referrals.
Benefits
- Health, Dental, and Vision insurance
- Life insurance
- Prescription coverage
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
