Bilingual Case Manager

Commonpoint•Flushing, NY

4d•Onsite

About The Position

Commonpoint is a non-profit, multi-service agency dedicated to enhancing the quality of family and individual life. The High School & College Success department focuses on youth employment and school-based wraparound support for adolescents and young adults aged 14-24. This department offers work readiness training, social-emotional learning, counseling, college access, academic support, and internship connections. The Bilingual Case Manager will report to the Site Supervisor at Queens Academy High School and will work in person at the school.

Requirements

Bachelor's Degree required in a related field.
Fluent in Spanish or Mandarin.
At least 3 year's experience working with youth in an urban setting.
Astute knowledge of resource development, case management and client advocacy strategies.
Experience working with students on achieving positive outcomes for success.
Comprehensive case coordination experience required.

Responsibilities

Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered.
Cultivate a collaborative effort to provide services to young adults within Queens Academy High School to ensure successful outcomes and barrier reductions.
Handle case assignments, draft service strategies, plans and regularly review case progress.
Document case progress, referrals and services with thorough case notes.
Work collaboratively with the internal teams of both Commonpoint and DOE staff within Queens Academy High School, based on the priorities set forth by School Administration.
Develop and maintain a network of resources and partnerships to address needs and concerns of clients.
Navigation and liaise between programs and services to ensure seamless service delivery.
Case conference and regular communication with school and agency staff.
Establish a strong and appropriate rapport with all students. Assist them in reducing barriers to receiving services.
Lead, participate and coordinate events and campaigns, as defined by school administration and the Commonpoint site supervisor.
Participation in staff meetings, program meetings, and staff development in order to support client progress.
Track data and efficacy of all internal and external referrals and provide metrics and data analysis for program partners and stakeholders.
Navigate concerns and issues related to language barriers of students and families.
Facilitate Work based learning Geared Workshops to Program participants.
Complete other tasks as assigned with flexibility.
Promote and implement the Core Values of the Commonpoint and NYC Department of Education.
Participation in all staff meetings and staff training seminars.
Participation in agency-wide programs and program committees, as assigned.
Active involvement, as a supervisee, in the supervision process.
Support the mission of the Commonpoint.
Other tasks appropriate to the Commonpoint staff, as assigned.