Bilingual Care Coordinator (Spanish/English)

America's Home Health Services•Elkins Park, PA

1d•Onsite

About The Position

As a Care Coordinator, you’ll be at the center of our operations, ensuring smooth communication and high-quality service delivery. You will use state-of-the-art scheduling software to coordinate care for consumers, schedule caregivers (including new hires and last-minute replacements), and deliver top-tier customer service to clients and staff. This role involves managing a multi-line phone system in a fast-paced environment, receiving and addressing consumer and caregiver concerns with professionalism and empathy, collaborating with internal teams for seamless care coordination, and maintaining accurate documentation and scheduling records. You will also support general administrative and coordination duties typical in home care settings.

Requirements

Strong organizational and multitasking skills
Excellent communication and problem-solving abilities
Ability to stay calm and effective in a fast-paced environment
A compassionate, team-oriented mindset
Bilingual in Spanish/English

Nice To Haves

Experience in scheduling, customer service, or healthcare coordination preferred

Responsibilities

Use state-of-the-art scheduling software to coordinate care for consumers
Schedule caregivers, including new hires and last-minute replacements
Deliver top-tier customer service to clients and staff
Manage a multi-line phone system in a fast-paced environment
Receive and address consumer and caregiver concerns with professionalism and empathy
Collaborate with internal teams to ensure seamless care coordination
Maintain accurate documentation and scheduling records
Support general administrative and coordination duties typical in home care settings