2nd Shift Bilingual Care Coordinator (Spanish/English)

America's Home Health Services•Reading, PA

1d•Onsite

About The Position

We believe our team deserves to be supported just as much as the individuals we serve. Here’s what you can expect: Over a month of Paid Time Off (PTO) – because balance matters Comprehensive Medical, Dental & Vision Insurance Retirement Plan Options to help you plan for the future Career Growth Opportunities – we promote from within Supportive Team Environment that values your contributions Ongoing Training & Development to sharpen your skills Meaningful Work that truly impacts lives every day

Requirements

Strong organizational and multitasking skills
Excellent communication and problem-solving abilities
Ability to stay calm and effective in a fast-paced environment
A compassionate, team-oriented mindset

Nice To Haves

Experience in scheduling, customer service, or healthcare coordination preferred

Responsibilities

Use state-of-the-art scheduling software to coordinate care for consumers
Manage EVV compliance and clock in and out reports throughout entire shift
Includes outgoing texts, phone calls and emails to staff
Includes sending electronic timesheets
Adjust schedules as necessary
Schedule caregivers, including new hires and last-minute replacements
Deliver top-tier customer service to clients and staff
Manage a multi-line phone system in a fast-paced environment
Receive and address consumer and caregiver concerns with professionalism and empathy
Collaborate with internal teams to ensure seamless care coordination
Maintain accurate documentation and scheduling records
Support general administrative and coordination duties typical in home care settings