Bilingual Cantonese Retail Sales Consultant

AT&T•Stockton, CA
•Onsite

About The Position

AT&T is seeking a Cantonese- and English-speaking Retail Sales Consultant to build meaningful customer connections and help customers choose products and services from AT&T’s full suite. The role uses a consultative sales approach to guide customers through their options, meet sales targets, and earn commission. It also involves participating in community events, fulfilling online orders, and making outbound calls to existing and potential customers. Training, tools, and coaching are provided for candidates without sales experience. This fast-paced role requires flexibility as technology and customer needs evolve. The schedule falls between 9 a.m. and 9 p.m., including weekends; monthly schedules based on seniority are provided two weeks in advance. The position requires office presence at least five days per week and is located in Stockton, California. Relocation is not offered.

Requirements

  • Speak Cantonese and English.
  • Be available to work a schedule between 9 a.m. and 9 p.m., including weekends.
  • Be flexible and open to change in a fast-paced environment.

Nice To Haves

  • Prior retail or customer-facing sales experience.

Responsibilities

  • Use a consultative sales approach to guide customers through product and service options.
  • Build meaningful connections with customers using personalized sales expertise.
  • Meet sales targets and earn commission by selling AT&T products and services.
  • Participate in community events.
  • Fulfill online orders.
  • Make outbound calls to existing and potential customers.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays
  • Sick leave
  • Paid parental leave
  • Adoption reimbursement
  • Short-term and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal coverage
  • Employee Assistance Programs (EAP)
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
  • Potential additional starting pay for bilingual skills
  • Commission opportunities, including uncapped commission
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