Bilingual Cantonese Retail Sales Consultant
About The Position
The Retail Sales Consultant creates meaningful customer connections through personalized sales expertise and helps customers select from AT&T’s products, devices, and services. The role uses a consultative sales approach, meets sales targets, and earns commission. It also involves participating in community events, filling online orders, and making outbound calls to existing and potential customers. The job is based at the posted Stockton location and requires office presence at least five days per week; relocation is not offered. The position requires Cantonese and English language skills. Prior retail or customer-facing sales experience is a plus, and training and coaching are provided for candidates without sales experience. The schedule falls between 9 a.m. and 9 p.m., includes weekends, and is published monthly based on seniority two weeks in advance. The position is regular, with 40 weekly hours.
Requirements
- Speak Cantonese and English.
- Be flexible and open to change in a fast-paced environment.
- Work a schedule between 9 a.m. and 9 p.m., including weekends.
- Be present at the office at least five days per week.
Nice To Haves
- Prior retail or customer-facing sales experience.
Responsibilities
- Use a consultative sales approach to guide customers through available options.
- Build customer connections and sell AT&T products, devices, and services.
- Meet sales targets and earn commission.
- Participate in community events.
- Fill online orders.
- Make outbound calls to existing and potential customers.
- Stay current with evolving technology and changing ways of serving customer needs.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, with eligibility and amounts varying by bargaining group and service tenure
- Sick leave
- Paid parental leave
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs
- Employee Assistance Programs (EAP)
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, internet and fiber where available, and phone service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
