Bilingual Billing Representative

Keystone Health•Chambersburg, PA
•Onsite

About The Position

Keystone Patient Financial Services is seeking a dedicated and detail-oriented Bilingual Billing Representative to support the revenue cycle through accurate billing, payment posting, collections, and follow-up while providing excellent service to patients and insurance carriers. The position is primarily based at the Administrative Office and works under the direction of the Billing & Credit Manager. The role includes medical billing functions such as payment posting, cash collections, insurance aging review, and account follow-up. It is full-time, Monday through Friday, from 8:30 AM to 5:00 PM.

Requirements

  • High school diploma or GED required.
  • Fluency in both English and Spanish required.
  • Excellent verbal and written communication skills in English and Spanish for communicating with patients, insurance companies, and healthcare team members.
  • Proficiency in basic office operations, including typing, filing, data entry, and use of standard office equipment.
  • Strong computer skills, including the ability to navigate billing systems, electronic records, and Microsoft Office applications.

Nice To Haves

  • At least two years of medical billing, patient accounts, or related healthcare office experience is preferred.
  • Equivalent combinations of education, training, and experience demonstrating the ability to perform the essential functions will be considered.

Responsibilities

  • Perform medical billing functions.
  • Post payments and handle cash collections.
  • Review insurance aging and follow up on accounts.
  • Support accurate billing and revenue-cycle activities.
  • Provide service to patients and insurance carriers.
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