Bilingual Benefits & Compliance Specialist

B&B Concrete•Sappington, MO

About The Position

B&B Concrete Contractors is seeking a detail-driven Benefits & Compliance Specialist to manage benefits administration and support licensing and compliance across the company’s operations in Missouri, Arizona, and Arkansas. The role combines benefits administration, state licensing, compliance tracking, onboarding support, and process documentation. The specialist will work with sensitive employee information and communicate with insurance carriers, agencies, the broker, and internal leadership. The position offers an opportunity to grow into broader compliance ownership.

Requirements

  • At least 2 years of experience in benefits administration, HR operations, payroll, licensing, or a related compliance-oriented role.
  • Strong attention to detail and comfort handling sensitive and confidential data (PII), with an understanding of data privacy.
  • Strong organizational skills and the ability to reliably track concurrent responsibilities.
  • Clear, professional written communication skills, including the ability to write actionable emails and documents.
  • Proficiency with spreadsheets and common business systems, and ability to learn payroll/HRIS, carrier, and licensing portals.
  • A verify-don't-assume approach: confirms outcomes, follows established processes, and escalates issues early and completely.
  • Ability to work independently and recognize when decisions should be made by leadership.

Nice To Haves

  • Experience with multi-state employer compliance, including SUTA, withholding, or contractor licensing.
  • Familiarity with benefits carriers such as Aetna and MetLife, COBRA administration, or 401(k) enrollment.
  • Construction or trades industry background.
  • Bilingual English/Spanish.

Responsibilities

  • Process employee benefit enrollments and terminations for medical, dental, vision, life, and AD&D plans, checking accuracy against carrier portals.
  • Track benefits eligibility and manage enrollment notices and follow-ups for insurance and 401(k), including new-hire notices.
  • Reconcile carrier data monthly against enrollment records and resolve discrepancies with the broker and carriers.
  • Coordinate COBRA administration and timely termination processing in the payroll/HRIS system, meeting notification deadlines.
  • Serve as the day-to-day contact for the insurance broker and carrier teams.
  • Manage state contractor license applications, renewals, and registered-agent records across multiple states.
  • Handle state tax, unemployment (SUTA), and withholding registrations associated with new projects in new states.
  • Maintain the licensing tracking system and monitor filing deadlines, renewals, and recurring state obligations.
  • Track and flag state notifications and annual filing requirements.
  • Maintain current and accurate new-hire onboarding paperwork and templates across onboarding platforms.
  • Support onboarding and offboarding workflows, including inactivity and offboarding reporting.
  • Assist with property/casualty and wage-related claims documentation and general administrative operations.
  • Build and maintain SOPs and reference materials for recurring processes.
  • Produce monthly reporting on benefits, enrollments and terminations, and compliance status.
  • Keep records organized in shared systems so work is documented, verifiable, and transferable.
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