Fixed Term Bilingual Administrative Assistant – 18 month contract (Remote)

Sentrex Health Solutions • ,

6d • Remote

About The Position

Sentrex Health Solutions is a proudly Canadian, fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We offer innovative solutions to ensure patients have access to and support for their treatments to maximize outcomes. This is achieved through strategic distribution models and patient support programs, supported by integrated technology, an in-house creative agency, and experienced teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services, and HCP & Clinic Services. We are seeking a Bilingual Administrative Assistant for an 18-month contract, working remotely, to provide administrative and clerical support and manage office administrative activities.

Requirements

• Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services
• Bilingualism (English and French) is required
• Excellent verbal and written communication, listening, and customer service skills
• Accurately inputting information into various paper and electronic forms
• Ability to learn quickly, adapt, and multi-task in a fast-paced and changing environment
• High level of proficiency with Information Technology as well as computer and software skills: Microsoft Office suite of applications, phone systems and databases
• Typing skills and ability to be a strong functional user of various computer-based programs
• Strong organizational skills with the ability to cope with changing priorities
• Self-directed individual who can work independently with minimal supervision

Nice To Haves

• Experience working with Patient Support Programs is an asset

Responsibilities

• Providing cross-coverage administrative support to all areas within the Patient Support Program, including processing safety data, fulfillments/reviews, internal/external communications, field staff support, reports (daily, weekly, monthly etc.), data clean-up, meetings, maintenance of filing system, and general office/administrative duties.
• Ensuring complete and high-quality data entry into database systems.
• Providing effective and timely management of inbound faxes and email communication.
• Executing other ad-hoc administrative duties as assigned.
• Processing data entry activities of pertinent information received at different points of contact during the delivery of Program services.
• Engaging in and managing email, phone, and fax correspondence.
• Handling incoming and outgoing mail.
• Preparing and sending out Program letters and materials and working collaboratively with the team to complete a variety of administrative duties.
• Ordering office supplies and maintaining inventory.
• Reporting Adverse Events/Severe Adverse Events (AE/SAEs) following approved SOPs.
• Completing all relevant reports (time sheets, expenses, mileage, validate CRM reports, etc.) as per specified timelines and required standards.
• Maintaining program data accuracy through review of program documentation for completeness and consistency.
• Additional duties as assigned by the manager.

Benefits

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• RRSP Matching Program
• Employee & Family Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED