Bike Mechanic - Permanent Casual

Mountain Equipment Company•Calgary, AB

7d•Onsite

About The Position

If you’re looking for an opportunity to work with one of Canada’s most iconic outdoor retailers, we’ve got your dream job. MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures and as a Bike Mechanic, you’ll be there to help make it all happen. Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports and travel. You’ll chat with people who are planning everything from dream trips to weekend getaways, and first-timers to outdoor experts. You’ll also have some pretty incredible coworkers who might just become future activity buddies; we asked staff what their favourite thing was about working for MEC, and the overwhelming answer was “the people.”

Requirements

Minimum 1 year of work experience as a Bicycle Mechanic in a bicycle shop.
Availability as per MEC availability guideline based on status.
Demonstrate fluency in parts terminology, service techniques and parts compatibility.
Demonstrate the ability to build a bicycle in the hiring process.
Proficient computer skills utilizing D365 systems.

Responsibilities

Assembles, maintains and repairs bicycles within MEC's productivity, quality and safety guidelines.
Mentors and trains frontline staff about bike repair processes and procedures.
Performs all repairs with MEC sustainability principles in mind.
In the winter, assists in the ski shop by installing, adjusting and repairing ski bindings and skis.
Helps members get great gear, with the industry-leading advice they need to feel inspired about their activity.
Works behind the scenes and on the frontline to organize inventory and get members the products they need.
Talks with members about products, sharing in-depth knowledge and personal recommendations.
Helps people of all skill levels find the right product.
Provides member service according to SERVE standard, in shop/sales floor as required.
Keeps the working space organized, safe, clean, and efficient.
Assembles bicycles within the MEC standards.
Completes basic repairs, including but not limited to, wheel truing, internal cable routing, drive train adjustment, bottom bracket and headset selection and installation, all within quality guidelines and time standards established by MEC.
Installs and maintains all parts related to the proper function of a bicycle.
Installs and maintains bike-related accessories such as fenders, racks, bottle cages.
Provides support in diagnosing issues relating to the function of a bicycle and suggests solutions to problems members are having.
Ensures the final inspection and quality assurance of new and repaired bikes meets or exceeds MEC standards.
Fulfills necessary documentation and performs other administrative duties according to MEC standards.
Sourcing parts as per MEC standards for work orders.
Inventory management and data entry.
Tracks hours worked within each function of the bike shop.
Maintains MEC specified productivity standards.
Adheres to all loss prevention policies and procedures.
Performs other duties as assigned based on business needs.

Benefits

Competitive hourly rate and clear pay increase program.
Discounts on gear for pretty much every outdoor activity out there – including bikes, and much more.
Extended health and dental plans for you and your eligible immediate family members (for applicable employment Statuses).
Paid time off each year to enjoy an outdoor activity of your choice.
Opportunities to join outdoor excursions with other MEC staffers.
Equipment Demonstration Program (EDP) – gear rental program.
Support for that big, expedition style adventure that you have been dreaming of.
Access to confidential mental health support, and other work/life support services at no cost to you.
Training and product knowledge.
Growth opportunities.