Bike Shop Mechanic

Horseshoe Canyon Ranch • Jasper, AR

7h • Onsite

About The Position

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart! Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever. As a Bike Shop Mechanic, you’ll maintain, repair, and build bicycles used by guests and team members across our adventure programs. You’ll ensure every ride is safe, smooth, and reliable—supporting both the spirit of adventure and the standard of hospitality that defines IRHG.

Requirements

• 2+ years of experience in bicycle maintenance or equivalent technical training.
• Strong mechanical aptitude and familiarity with modern bike components.
• Excellent problem-solving and organizational skills.
• Ability to communicate clearly with both guests and team members.
• Commitment to safety, quality, and guest satisfaction.
• Availability to work weekends and peak outdoor seasons.
• Ability to stand for long periods and lift up to 50 lbs.
• Manual dexterity for small parts and precise mechanical work.
• Comfort working in both shop and outdoor environments.

Responsibilities

• Perform maintenance, tune-ups, and repairs on all types of bicycles.
• Assemble and inspect new bikes for quality and safety.
• Diagnose and resolve mechanical issues efficiently.
• Maintain shop inventory and order parts as needed.
• Support guests and team members with gear setup, fittings, and recommendations.
• Maintain a clean, organized, and safe work environment.
• Occasionally assist with guided rides or outdoor events as needed.

Benefits

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees