Bi-Lingual Employee Relations Specialist (Spanish-English)

Glovis EV Logistics America•Ellabell, GA

9d•Onsite

About The Position

The Bi-Lingual Employee Relations Specialist facilitates positive employee relations by addressing workplace issues, managing employee grievances, ensuring compliance with labor laws, and fostering a productive work environment. The role also manages aspects of employee purchasing programs and leave management in accordance with company policies and legal standards. The specialist serves as a primary contact for employee concerns, investigates grievances and workplace complaints, supports conflict resolution and performance management, and provides guidance on company policies and employment regulations. The role administers employee leave programs, tracks leave documentation, coordinates with payroll, and addresses accommodations and return-to-work matters. It also oversees employee purchasing activities, coordinates with finance and procurement, maintains purchasing records, and reports on spending. The position supports employee engagement and retention through recommendations based on employee-relations trends, and maintains thorough, confidential investigation records. It is primarily office-based, with occasional travel for training, meetings, or investigations; flexible hours may be needed to address employee-relations or leave-management concerns. The role uses standard office equipment, including a laptop computer and cell phone, and generally involves extended periods of sitting, typing, and computer work. Occasional lifting and transporting of items may be required, with accommodation based on ability and accessibility.

Requirements

Fluent verbal and written communication in both English and Spanish.
Strong knowledge of employment laws and regulations, including FMLA, ADA, FLSA, and EEO.
Excellent communication and interpersonal skills.
Strong problem-solving and conflict-resolution abilities.
Ability to efficiently manage leave programs and track purchasing activities.
Strong organizational and documentation skills.
Ability to maintain confidentiality and handle sensitive information with discretion.
Bachelor’s degree in human resources, business administration, or a related field is a plus.
PHR or SPHR certification is a plus.

Nice To Haves

Bachelor’s degree in human resources, business administration, or a related field.
PHR or SPHR certification.
Experience managing employee leave programs and purchasing processes.

Responsibilities

Serve as the primary point of contact for employee concerns and ensure timely, fair resolution of workplace issues.
Investigate employee grievances, complaints, disciplinary matters, harassment claims, and compliance violations in accordance with company policies and legal guidelines.
Facilitate conflict resolution between employees and provide guidance on mediation and dispute-resolution techniques.
Advise managers and employees on company policies, procedures, and labor regulations.
Ensure compliance with state and federal labor laws, including FMLA, ADA, EEO, and FLSA.
Assist in developing, revising, and implementing HR policies.
Support managers with performance improvement plans, corrective actions, and disciplinary processes.
Collaborate with HR and management to promote fair and consistent application of performance standards.
Administer employee leave programs, including FMLA, personal leaves, and other time-off programs.
Track and document leave requests accurately and coordinate with payroll regarding compensation during leave periods.
Guide employees and managers on leave policies and address accommodations, return-to-work processes, and leave extensions.
Oversee employee purchasing programs and ensure compliance with company guidelines and budgets.
Coordinate with finance and procurement teams on vendor relationships and timely, accurate purchasing for employee-related needs.
Maintain records of employee purchases and provide management with reports on spending and budget alignment.
Assist in designing and implementing employee engagement strategies.
Identify employee-relations trends and recommend improvements to morale and retention.
Prepare comprehensive investigation reports and maintain accurate, confidential records of employee-relations activities.