Bi-Lingual Customer Service Representative (Spanish & English)

QCHI/ LendNation Open Career•Gladstone, MO
•Onsite

About The Position

Lend Nation is hiring a full-time, entry-level retail sales Customer Service Representative fluent in Spanish and English for Branch 3236 in Gladstone, Missouri. The role involves serving customers, handling cash transactions, initiating customer loans, and contacting customers about past-due payments. The position offers steady hours and has potential for growth. Employees work rotating shifts and some Saturdays, with Sundays off. Benefits are available to full-time employees, with eligibility varying by length of employment.

Requirements

  • Must be bilingual in Spanish and English.
  • Excellent customer service skills.
  • Cash-handling experience.
  • Safe, secure, reliable transportation; a valid driver's license; and maintained auto insurance.
  • Ability to work with minimal supervision.
  • Reliable attendance.
  • Must be at least 18 years of age.
  • Must provide proof of eligibility to legally work in the United States.

Nice To Haves

  • Ability to operate computers and standard office equipment is preferred.

Responsibilities

  • Complete cash transactions for customers.
  • Initiate customer loans.
  • Contact customers about past-due payments.
  • Work rotating shifts and some Saturdays; Sundays are off.

Benefits

  • Monthly bonus program
  • Steady hours
  • Paid time off
  • Paid holidays
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Referral program
  • Vision insurance
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