BHN Flow Controller Wed-Sat 7PM - 5:30AM

ID Logistics US•Kenosha, WI

22h•Onsite

About The Position

This position is responsible for managing incoming calls, providing customer service, and overseeing shipping and receiving processes. The Flow Controller will compare identifying information and count, weigh, or measure items of incoming and outgoing shipments to verify information against relevant records. Key duties include setting daily delivery appointments, processing incoming deliveries and completed loads, and resolving any issues with shipping and/or receiving. The role also involves filing paperwork, adhering to Good Manufacturing Practices, observing safety rules, delegating assignments, monitoring workflow through the WMS, and ensuring shipments are processed and fulfilled by priority. Other duties as assigned.

Requirements

High School Diploma or GED; or equivalent combination of experience and education.
3 months verifiable customer service experience.
Strong written and verbal communication skills.
Outstanding computer and data entry skills.
Ability to effectively multi-task.

Responsibilities

Provides customer service assistance to customers and manages incoming calls.
Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
Set daily delivery appointments.
Process incoming deliveries.
Process completed loads.
Resolve any issues with shipping and/or receiving with internal staff.
Files paperwork daily.
Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
Observe all company safety rules and assist in enforcement as appropriate.
Delegate assignments to associates per volume
Monitor workflow through WMS
Ensure shipments are processed and fulfilled by priority.