CSR - 1st shift Wed - Sat
About The Position
Ryder is immediately hiring a Permanent Full Time Warehouse Customer Service Clerk in Ladson, SC. This role involves performing administrative tasks for the area or shift, maintaining filing systems and documents, interacting with customers and contractors, coordinating export orders, processing returns, and managing pallets. The position utilizes State of the Art Equipment in the Safest Warehouse Environment and handles consumer packaged goods. Ryder offers all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT, including on-the-job paid training, medical, dental, vision, 401K with company match, paid time off, stock discounts, and employee discounts.
Requirements
- High school diploma or equivalent
- Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
- Has the ability to make quick, reliable decisions that represent both the customer and Ryder
- Has strong written, organizational, and verbal communication skills
- Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
- Equipment certification may be required
Nice To Haves
- Knowledge of WMS systems preferred
- Experience operating forklift equipment preferred
Responsibilities
- Performs administrative tasks for area or shift
- Maintains filing systems and documents per Standard Operating Procedure (SOP)
- Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
- Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
- Processes returns in Warehouse Management System (WMS) and maintains paperwork
- Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
- Using the location's WMS system, updates area or shift metrics as needed
- Additional duties as assigned, overtime as needed
Benefits
- On the Job Paid Training
- Medical
- Dental
- Vision
- 401 K
- 401 K offers a company match
- HIGH VALUED Stock at 15 % Employee Discount
- Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more
- Safety Gear PROVIDED
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
