BHMG Project Coordinator

BHS • Kentucky - Work from Home, KY

11d • Remote

About The Position

The BHMG Project Coordinator primarily collaborates with the Access Team to help Baptist Health Medical Group achieve its patient access goals and strategic objectives. The Coordinator may also assist Access Team members with task completion and project work as needed. The role offers experience with varied project work and opportunities while supporting the organization’s strategic access goals.

Responsibilities may include assisting with schedule builds; maintaining Epic security levels for practice teams; working with practices to ensure appropriate schedule templates are built for onboarding providers; supporting technology advancements; and planning and overseeing new-hire trainings and tools for Access Team programs and initiatives. The Coordinator also partners with team members on analytics, reviews, and system-utilization tasks related to referral management, develops agendas for project meetings, and helps plan team functions and events.

The role requires effective communication, accountability, organization, dependability, and the ability to work with little supervision. The Coordinator provides progress reports, meets deadlines, manages expectations, advances multiple projects, identifies and escalates risks and issues, and helps improve Access Team processes, procedures, and workflows. The position serves as a communication steward between the Access Team and Patient Connection Hub members. The role is primarily remote, with statewide travel to Baptist Health Medical Group facilities as needed. The primary location is Kentucky Work from Home-Louisville.

Requirements

• Mandatory previous experience working in a physician practice or familiarity with provider schedule templates and scheduling workflows.
• Proficiency with Microsoft Word, PowerPoint, Excel, and Visio.
• Excellent oral and written communication skills, including outstanding business writing skills.
• Ability to turn provided data or information into informative, professional PowerPoint presentations.
• Exceptional organizational, problem-solving, and follow-up skills; flexibility to coordinate competing demands in a fast-paced environment.
• Critical-thinking skills and ability to complete projects with little supervision.
• Outstanding interpersonal skills and ability to relate to all levels of the organization.
• Exceptional attention to detail and accuracy.
• Results-oriented and action-oriented approach.
• Ability to travel statewide to Baptist Health Medical Group facilities as needed.

Nice To Haves

• Bachelor’s degree preferred; equivalent and relevant experience may offset some educational requirements.
• SharePoint knowledge.
• Epic Cadence knowledge; preference may be given to candidates with experience in another Epic modality if their Epic experience is not specific to Epic Cadence or schedule building.

Responsibilities

• Collaborate with the Access Team to support patient access goals and strategic objectives.
• Assist Access Team members with task completion and project work as needed.
• Assist with schedule builds and maintain Epic security levels for practice teams.
• Work with practices to ensure onboarding providers have appropriate schedule template builds.
• Partner with team members on tasks related to technology advancements.
• Plan and oversee new-hire trainings and tools for Access Team programs and initiatives.
• Partner with team members on analytics, reviews, and system-utilization tasks related to referral management.
• Develop agendas for project meetings and assist with planning team functions and events.
• Provide ongoing progress reports to stakeholders and team members; meet deadlines and manage expectations.
• Manage multiple projects simultaneously, proactively identify risks, address issues, and escalate when appropriate.
• Develop processes, procedures, and workflows to improve the Access Team’s ability to deliver value.
• Understand organizational and Access Team goals, identify improvement opportunities, and bring them to the Director’s attention.
• Support productive and efficient communication between the Access Team and Patient Connection Hub leaders, managers, and team members.
• Perform other duties as assigned to help achieve Access Team goals and objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level