Beverage Technician

PFG | Performance Good Group

About The Position

The Beverage Technician installs and services equipment primarily at customer sites, including dishwashers, chemical dispensing equipment, and coffee, hot chocolate, and juice machines. The role is part of the department and organization and may perform any assigned duties needed to serve the company. The technician responds to service calls within two hours and participates in 24-hour on-call coverage for an assigned territory, including holidays, on a rotating basis. The position also involves maintaining parts and equipment inventories, servicing the company van, maintaining service records, handling customer billing and sales leads, and performing preventive maintenance and equipment reconditioning. Cheney Brothers describes its culture as supportive and focused on employee growth, with more than 4,000 associates, leadership and learning experiences, comprehensive benefits, and opportunities to develop a career. The company emphasizes backing its employees and customers and investing in its future.

Requirements

High school diploma/GED or equivalent experience.
Six months to one year of equipment sales and/or maintenance experience.
Valid, in-state driver's license.

Nice To Haves

One to three years of equipment sales and/or maintenance experience within the foodservice industry.

Responsibilities

Respond to customer service calls within two hours and participate in rotating 24-hour on-call coverage for an assigned territory, including holidays.
Maintain vehicle parts inventory; order and pick up parts as needed for service calls.
Perform annual inventory of the shop, truck, parts, and equipment, and monthly equipment inventories.
Maintain service vans, including checking tire pressure and fluids and cleaning the interior and exterior; report repair needs to the Fleet Manager.
Install and remove dishwashers, chemical dispensing equipment, and coffee, hot chocolate, and juice machines as required.
Evaluate and recondition returned equipment and perform routine preventive maintenance for customers.
Maintain service reports, equipment transfer sheets, and other records.
Bill customers as required based on markups and taxes; maintain catalogs and price lists; generate and respond to sales leads.
Perform other assigned duties.
Comply with company policies and standards.