Beverage Supervisor - MGM Springfield

MGM Resorts International • Springfield, MA

1d • Onsite

About The Position

Bring energy, leadership, and style to our vibrant casino experience! We’re looking for a dynamic Beverage Supervisor to lead our front-of-house teams across our exciting casino bar outlets. If you’re a natural leader with a flair for customer service and a love for nightlife, this is your chance to shine!

Requirements

• Has an high school diploma or GED.
• Has 2+ years of prior relevant experience in supervisory experience.

Responsibilities

• Make daily floor plans per shift to ensure proper rotation and coverage of stations
• Review staffing, schedules and vacations; coach and train on policies and procedures; perform employee evaluations and manage all issues related to attendance records and FileNet in general
• Maintain contacts with cashiers to ensure correct policies and procedures for check handling / closing are maintained by service staff
• Delegate responsibilities to employees and supervise tasks to completion, correctly and on time
• Communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees
• Keep inventory form and stocking area updated; order supplies through the IP System and Purchasing and prepare purchase requisitions for any outlets
• Inspect the food coming from support departments to assure freshness and quality; properly label and date all products to ensure safe keeping and sanitation
• Analyze financial reports on a daily, monthly, and yearly basis; identify and implement cost-cutting measures and initiatives, able to contact engineering department or other vendors to repair equipment
• Maintain direct communication with guests for special requests and large party reservations

Benefits

• Free meals in our employee dining room.
• Free parking on and off shift.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
• medical, dental, vision, life insurance, 401(k) plans, and time off plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED