Costa Host - MGM Springfield

MGM Resorts International • Springfield, MA

3d • $18 • Onsite

About The Position

At our Costa Italian Restaurant, it is the primary responsibility of the Host to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Host Person is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information. If you're proactive, with at least 2+ years experience with fine dining experience and want to grow in your career, we encourage you to apply.

Requirements

• 2+ Years of Prior Relevant Experience in a restaurant as a dining host is preferred
• Willing and able to work Part-time schedule. Hours of Operation for Costa consist of Friday-Saturday 3:30pm-11:30pm and Sunday-Monday 3:30pm-9:30pm. Shifts will vary, to include weekends and holidays

Nice To Haves

• Experience working in a similar resort setting is preferred

Responsibilities

• Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
• Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Greet guests promptly as they enter the restaurant
• Answer phones, keep accurate count of reservations and handle reservation book
• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift

Benefits

• Free meals in our employee dining room.
• Company uniform issued with free dry cleaning offered onsite.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees