Beverage & Social Events Manager
About The Position
The Beverage & Social Events Manager at The Club at ArrowCreek in Reno, Nevada, leads front-of-house Food & Beverage operations and creates exceptional experiences for members and guests. The role combines hands-on hospitality leadership with responsibility for beverage operations, team development, service standards, scheduling, payroll, inventory, financial controls, and social events. The manager works collaboratively across departments and helps foster a welcoming One Club culture. The position oversees beverage programming, including product selection, menus, pricing, ordering, inventory, pairings, and staff education. It also supports member gatherings, tournaments, holidays, and other special programs, and coordinates entertainment vendors and related arrangements. The manager maintains operational, food-safety, sanitation, alcohol-service, workplace-safety, cleanliness, and equipment standards. This is a full-time leadership position with a typical schedule of five days per week and approximately 40–50 hours. Flexibility and an operational presence are required during peak service periods, including evenings, weekends, holidays, tournaments, and member events. The role is based at The Club at ArrowCreek, a private club in Reno, Nevada.
Requirements
- High school diploma or GED.
- Three to five years of progressive Food & Beverage leadership experience in a high-volume dining environment.
- Experience leading multiple outlets and managing teams, scheduling, payroll, labor, purchasing, inventory, pricing, and cost controls.
- Experience developing beverage programs, wine lists, pairings, staff education, and special-event service.
- ServSafe Food Safety and Sanitation Certification.
- Alcohol Awareness Certification.
- Strong leadership, communication, organization, service-recovery, and member-relations skills.
- Demonstrated knowledge of wine, beer, spirits, beverage service, and food-and-wine pairings.
- Availability for a typical schedule of five days per week, approximately 40–50 hours, with flexibility for Club operations and peak periods, including evenings, weekends, holidays, tournaments, and member events.
Nice To Haves
- A degree in hospitality management, business administration, or a related field.
- Private-club, luxury-resort, upscale-hotel, or comparable luxury-hospitality experience.
- Experience with point-of-sale, scheduling, payroll, and inventory-management systems.
- Wine certification through WSET, the Court of Master Sommeliers, the Society of Wine Educators, or a comparable recognized program.
- Equivalent combinations of education, training, and relevant experience may be considered.
- Willingness to pursue an approved wine-education certification if not currently certified.
Responsibilities
- Lead front-of-house operations and ensure assigned venues are staffed, stocked, clean, organized, and ready for service.
- Maintain a visible presence on the floor, support employees, engage members and guests, and resolve concerns promptly and professionally.
- Recruit, onboard, train, coach, schedule, evaluate, recognize, and hold employees accountable in accordance with Club standards and policies.
- Manage Food & Beverage Department payroll and scheduling.
- Monitor business levels and adjust staffing, labor, productivity, and operating expenses in accordance with the annual budget.
- Lead the beverage program, including product selection, menus, pricing, ordering, par levels, inventory controls, month-end inventory, pairings, and staff education.
- Collaborate with the Executive Chef and Director of Food & Beverage on menus, pricing, promotions, and special offerings.
- Coordinate large-party reservations, cabana Food & Beverage service, pre-orders, limited menus, REOs, and related team communication.
- Partner with the Banquet Manager and other Club departments to plan and execute member events, tournaments, holidays, and special programs.
- Book music and entertainment vendors for Food & Beverage and member events and coordinate related contracts, invoices, and payments.
- Coordinate weekly Food & Beverage communications, including features, beverage information, events, and newsletter content.
- Maintain food-safety, sanitation, alcohol-service, workplace-safety, cleanliness, and equipment standards.
- Identify operational, maintenance, repair, or safety concerns and follow through with the appropriate department.
- Provide management coverage and respond to business-related communications in a timely and professional manner.
- Lead with positivity, professionalism, integrity, and a solutions-focused mindset; anticipate needs, follow through, and take ownership.
- Communicate openly, assist other departments when needed, lead by example, and build strong relationships with members, guests, employees, vendors, and Club leaders.
- Perform other duties as assigned in support of One Club.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with employer match for employees age 19 and older.
- Paid time off (PTO) and leaves of absence, subject to applicable law, eligibility criteria, plan terms, and company policies.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
