PT Beverage Supervisor (Swing Shift) - Lincoln

Ho-Chunk, Inc.•Lincoln, NE

1d•Onsite

About The Position

The Beverage Shift Supervisor is responsible for supporting beverage operations during assigned shifts while leading team members in delivering exceptional guest service. This role assists with staffing, inventory management, compliance, and daily beverage operations in a fast-paced gaming and hospitality environment. The Beverage Shift Supervisor promotes operational excellence through hands-on leadership, team development, and adherence to company standards and gaming regulations.

Requirements

Must be at least 19 years of age
Associate degree or equivalent related experience
Minimum three (3) years of food and beverage management experience
Minimum one (1) year of supervisory experience in a high-volume beverage or gaming environment
Experience supporting banquet, entertainment, bar, or restaurant operations
Proficiency with Microsoft Office Suite or related software
Strong point-of-sale (POS) operational and programming experience
Knowledge of health, hospitality, and food service regulations
Experience with operational budgeting, inventory controls, and financial accountability
Strong leadership, communication, and problem-solving skills

Nice To Haves

Previous experience in gaming or casino beverage operations
ServSafe certification
TIPS Alcohol Awareness certification

Responsibilities

Support daily beverage operations and supervise team members during assigned shifts
Provide tools, training, communication, and operational support to ensure exceptional guest service
Assist with scheduling team members to maintain proper coverage for daily operations and special events
Monitor beverage inventory levels, supplies, and par levels to meet operational demands
Participate in weekly inventory processes and assist with beverage ordering activities
Ensure all beverage transactions, payments, and comp authorizations are properly processed and documented
Support proper balancing of cash registers and report discrepancies in accordance with company procedures
Ensure prompt, friendly, and efficient beverage service standards are consistently maintained
Maintain compliance with S.M.A.R.T. or TIPS Alcohol Awareness standards
Authorize approved comp transactions within established guidelines
Assist in developing beverage specials, promotions, and service enhancements
Stay informed on industry beverage trends and service best practices
Attend required meetings and training sessions and ensure team compliance with certifications and training requirements
Maintain compliance with all company policies, procedures, internal controls, and applicable local, state, and federal regulations
Promote positive guest experiences and professional team member relations
Perform other duties as assigned