Beverage Server-FT
About The Position
PENN Entertainment is hiring a full-time Beverage Server to provide beverage service to casino guests. The role involves taking drink orders, coordinating with bartenders, assisting with drink preparation, presenting drinks, carrying full trays, and monitoring guest alcohol consumption. The Beverage Server also handles money and cash-register transactions, maintains a clean and stocked workstation, supports smooth team operations, and follows safety, appearance, attendance, and regulatory requirements. The schedule may include nights, weekends, holidays, and overtime as needed.
Requirements
- Must be at least 21 years of age.
- High school diploma or equivalent.
- Excellent customer service and communication skills.
- Ability to count money and make change correctly.
- Ability to earn and maintain ServSafe certification.
- Ability to earn and maintain TiPS certification.
- Available to work the required schedule, which may include nights, weekends, holidays, and overtime as needed.
- Must meet professional appearance standards prescribed by company policy.
Nice To Haves
- Knowledge of tray-service cocktail ingredients and/or prior server experience.
Responsibilities
- Resolve service problems according to guidelines.
- Appear in publicity photos.
- Promote casino events and programs.
- Provide fast, friendly, professional beverage service to casino guests and carry full trays on every round.
- Monitor guest alcohol consumption and intervene as needed according to guidelines.
- Take drink orders, communicate with bartenders, assist in preparing drinks, and present drinks to guests.
- Handle money according to procedure; operate the cash register, take money, make change, and make deposits at the end of the shift.
- Maintain a clean and stocked workstation.
- Work as a team member with servers, venue hosts, supervisors, and kitchen staff to maintain a smooth and efficient operation.
- Declare tips through the time and attendance system at the end of each shift.
- Meet department uniform, appearance, and grooming requirements.
- Meet attendance guidelines and adhere to regulatory, department, and company policies.
- Keep work areas clean and free of safety hazards, debris, and litter.
- Perform all job duties in a safe and responsible manner.
- Perform other job-related and compatible duties as assigned.
Benefits
- Wellness programs designed to support team members' financial, physical, and mental well-being.
- Day-one medical coverage (may vary by position).
- 401(k) matching (may vary by position).
- Annual performance bonus (may vary by position).
- Paid time off earned according to local policy, increasing with length of employment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
