About The Position

This role involves taking and preparing beverage orders, or relaying them to a bartender for preparation. The server is responsible for collecting prepared orders, garnishing them, serving them to guests, and computing bills and accepting payments. A key responsibility is requesting identification from customers when legal age is questioned. The server also maintains cleanliness by removing empty glasses and bottles, keeping the service area stocked, and ensuring the work area is orderly and clean. The position requires providing friendly, courteous, and timely beverage service, serving both alcoholic and non-alcoholic drinks, and delivering exceptional customer service. Safety and effective communication with colleagues and guests are paramount, as is adherence to all relevant policies and procedures. Please note that this job description is not exhaustive and duties may change at any time.

Requirements

  • Must be able to request identification from customers when legal age is questioned (everyone appearing under 30 years of age).
  • Must be able to serve alcoholic and non-alcoholic beverages.
  • Must be able to provide friendly, courteous and timely beverage service.
  • Must be able to provide exceptional customer service.
  • Must be able to work safely, following all established safety rules and regulations.
  • Must be able to communicate effectively with co-workers, supervisors and guests.
  • Must be able to follow all relevant policies and procedures.

Responsibilities

  • Takes and prepares beverage order or relays order to the bartender for preparation if bartender present.
  • Collects order from bartender, adds appropriate garnish, places on tray, and serves to guests with cocktail napkins.
  • Computes bill and accepts payment.
  • Requests identification from customers when legal age is questioned (everyone appearing under 30 years of age).
  • Removes empty or dirty glasses and bottles and returns them to the bar or kitchen.
  • Provides every guest with friendly, courteous and timely beverage service.
  • Keeps service area stocked with supplies and keeps the work area orderly and clean.
  • Serves alcoholic and non-alcoholic beverages.
  • Provides exceptional customer service.
  • Works safely, following all established safety rules and regulations.
  • Communicates effectively with co-workers, supervisors and guests.
  • Follows all relevant policies and procedures.
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