Beverage Server (Horseshoe)

Caesars Entertainment • Council Bluffs, IA

1d • Onsite

About The Position

Caesars Entertainment is seeking a Beverage Server to join their team. This role involves monitoring guest alcohol consumption, serving as an ambassador of goodwill, promoting casino events and programs, and working closely with the Total Rewards Center. The position requires providing fast, friendly, and professional beverage service, operating a cash register/POS system, and maintaining a clean and stocked workstation.

Requirements

• Read, write legibly, understand and speak English.
• Excellent customer service/communication skills.
• Count money and change correctly.
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed.
• Must be physically mobile with reasonable accommodation.
• Must be able to respond to visual and oral cues.
• Able to tolerate second-hand smoke, noise, bright lights.
• Able to work at a fast pace in often crowded/noisy environment.
• Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds.
• Ability to work in a team environment and under stress as the volume of business increases.
• Mathematical ability including the ability to add and subtract.
• Ability to stand and walk for 8 to 10 hour shifts.
• Must meet professional appearance standards as prescribed by company policy.

Nice To Haves

• Previous beverage experience preferred.
• Previous experience dealing with the public preferred.

Responsibilities

• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.
• Promotes casino events and programs.
• Works closely with Total Rewards Center to promote new card sign up programs.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Provides fast, friendly, professional beverage service to casino guests. (e.g., 2 minute or less production cycle for 15 drink tray).
• Operates a cash register/POS System, ringing proper amount into the register and giving the guest the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Maintains a clean and stocked workstation in accordance with established health and safety guidelines

Benefits

• Four different medical coverage levels for full-time team members.
• On-site clinic.
• Dental and vision plans.
• Other voluntary benefits.
• Tuition assistance.
• Student loan debt repayment program.
• Dependent scholarship programs.
• 401k with a company match.
• Free parking.
• Wide variety of team member activities.
• Discounted meals in the team member dining room while on shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees