Beverage Server - Casino Bar Service

Casino and•Baton Rouge, LA

14h•$7•Onsite

About The Position

The Beverage Server is responsible for preparing and serving alcoholic and non-alcoholic drinks to guests in a casino bar setting. This role requires exceptional customer service skills, adherence to company policies and liquor laws, and the ability to maintain a clean and organized work environment. The server will interact directly with guests, build rapport, and ensure a positive experience.

Requirements

Must be 21 or older to serve alcohol.
Ability to accurately check guest ID.
Knowledgeable in the products the company serves.
Ability to properly operate the point of sales system.
Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
Ability to keep workstations and casino floor areas properly stocked, clean, safe, and organized.
Ability to serve drinks, greet guests, bus and run drinks, do side work, plus any other normal functions required to service our guests.
Ability to communicate all guest service opportunities and product shortages or issues to management.
Must know and comply with all rules, regulations and policies of the food and beverage department.
Must follow the company’s attendance policy as well as other rules and regulations set forth in the handbook.
Able to satisfactorily complete assignable work tasks requested by the departmental leaders.
Must abide by all state and local liquor laws.
Must immediately report any safety hazards, problems, or maintenance issues to the appropriate party.
Must ensure customer service standards are met and retained.

Nice To Haves

Understanding of salesmanship and customer service as keys to success.

Responsibilities

Participate regularly in departmental and company meetings.
Smile, provide exceptional customer service, and treat guests and coworkers with respect.
Prepare alcoholic and non-alcoholic drinks to specifications and serve them in an orderly and timely fashion.
Ensure guests are 21 or older before serving alcoholic beverages by accurately checking guest ID.
Operate the point of sales system, account for all service items, and keep a balanced bank.
Uphold great communication with guests, build rapport, and engage in friendly conversations.
Keep workstations and casino floor areas properly stocked, clean, safe, and organized.
Serve drinks, greet guests, bus and run drinks, do side work, and perform other duties required to service guests.
Communicate all guest service opportunities and product shortages or issues to management.
Comply with all rules, regulations, and policies of the food and beverage department.
Follow the company’s attendance policy and other rules and regulations set forth in the handbook.
Satisfactorily complete assignable work tasks requested by departmental leaders.
Abide by all state and local liquor laws.
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party.
Ensure customer service standards are met and retained.