Beverage Server - Casino Service Bar

Hard Rock Hotel & Casino OttawaTejon, NM
Onsite

About The Position

The Beverage Server will serve both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public. Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Requirements

  • High school diploma or general education degree (GED) is required
  • Certificate in Mixology.
  • Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
  • Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience
  • Strong leadership and interpersonal skills
  • Excellent interpersonal, oral and written communication skills.
  • Meticulous, organized and accurate
  • Extreme confidentiality.
  • Familiarity with a variety of computer systems and applications.
  • Be flexible to work varying shifts and time schedules as needed.
  • Communicate effectively with all levels of employees and guests.
  • Manage multiple details and tasks concurrently in a changing environment.
  • Able to work effectively in a team environment.
  • Analyze and think about how possible solutions impact on the entire operation

Nice To Haves

  • I.P.S. certification and Sanitation certification is preferred.

Responsibilities

  • Take guest orders, serves drinks and collects monies in a courteous and efficient manner.
  • Adhere to cash handling procedures.
  • Ensure guest satisfaction in assigned areas and other areas if necessary.
  • Adhere to state liquor laws and TIPS training guidelines.
  • Keep bar and service area clean, sanitary and organized at all times.
  • Adhere to beverage control procedures.
  • Adhere to all regulatory, departmental and company policies and procedures
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
  • Promote positive guest and team member relations
  • Adhere to property's Beverage Icon standards and expectations. Beverage Icon is a notification system for guests requesting beverage service.

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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