Beverage Program Assistant Manager

Chowgirls Catering•Minneapolis, MN

48d•$52,000 - $57,000•Onsite

About The Position

The ASSISTANT BEVERAGE PROGRAM MANAGER supports the management of the Chowgirls Cordial line, helping to maintain and elevate our beverage offerings while ensuring an exceptional guest experience across all events. This role works closely with the Beverage Program Manager and collaborates with the Operations & Hospitality teams to uphold quality standards, coordinate event logistics, support bar staff training, and ensure smooth service execution. This position reports to the BEVERAGE PROGRAM MANAGER (BPM).

Requirements

Proficiency and full utilization of CG core software such as Google Workspace, Nowsta, Bamboo, Total Party Planner, Ramp, and other systems as required
Be knowledgeable and ensure compliance with MN liquor laws during all bar operations
Maintain working and general knowledge of Chowgirls bar rules, procedures, and policies
Be aware of MN employment laws.
Maintain a safe working environment for all staff, in accordance with OSHA, MN Department of Health, and Chowgirls Handbook Guidelines
Keep all Chowgirls information confidential, including internal documents, policies, procedures, recipes, and customer/venue/vendor information.
Maintain general knowledge of Chowgirls handbook, history, values, and vision.
Always promote Chowgirls in a positive light at the office, on social media, and in the community.

Nice To Haves

Become a subject matter expert in the Square POS system, and oversee the appropriate programing and usage of Chowgirls POS systems

Responsibilities

Foster impeccable communication with all department heads – kitchen, sales, equipment, and managers — to ensure best possible outcomes for all events at all times
Assist with all aspects of bar operations, including staff training, inventory control, and logistics
Attend and actively participate in weekly packet meeting capturing all bar related details
Review the week’s upcoming events with BPM and Beverage Program Coordinator (BPC) to troubleshoot any possible logistical issues and compile questions for the Event Specialists
Create the Packet Notes event summary to create the weekly Bar Pull Sheets and for BPC usage
Follow through and respond to all add-on and updated events, distributing bar information as needed
Review and approve staff’s clocked in hours in Nowsta for errors and discrepancies, submitting employee hours to payroll bi-weekly and submitting sick/safe as needed
Schedule Beverage Program Coordinator, additional support staff as needed, and manage personal schedule in BPM absence
Support the tracking of all event inventory usage through managing the accuracy of the Bar Pull Return Sheets
Support data input as needed and delegated by the BPM
Maintain working and general knowledge of Chowgirls bar rules, procedures, and policies
Be knowledgeable and ensure compliance with MN liquor laws during all bar operations
Proficiency and full utilization of CG core software such as Google Workspace, Nowsta, Bamboo, Total Party Planner, Ramp, and other systems as required
Accurately code and submit receipts and invoices within 24 hours of purchase
Assist the BPM in design and implementation of standing cocktail menus, seasonal offerings, and specialty items
Assist BPM in menu development for special Off-Premise Catering (OPC) events, Guthrie Concessions (GCON), and By-the-Box (BTB)
Create special request cocktails for Sales Team as assigned by BPM
Facilitate the ordering, receiving, and accuracy of all beverage and accoutrement orders
In partnership with the BPM, maintain all relationships with all alcohol vendors, negotiating to provide best pricing
Inform Bar Ops Team (DOO & BPM) about changes in liquor product and/or pricing
Communicate timing and/or delegate the receiving, cross checking, and storing all Cordial related deliveries
Ensure completion of all batching and N/A beverage pulls for all events as assigned to BPC
Ensure BPC/other Cordial production staff produce and maintain par amounts for all standard syrups, tinctures, garnish pulls, and any other ingredients for cocktails/beverages
Oversee liquor room and other Cordial areas’ stock, order, and security
Conduct HQ liquor and NA inventories with Cordial Leadership Team
Conduct GCON liquor and NA inventory as needed with GCON leadership
Ensure perishable products are maintained and stored in accordance with Serf-Safe and internal standards
Manage By-The-Box Beverage order execution
Keep inventory of clean, stocked bar tools in working order, notifying Beverage Program Manager of replacement needs as they arise
Ensure all bar setups adhere to standardized procedures and reflect Chowgirls’ quality and presentation standards
Monitor bar leads and staff to ensure compliance with state and city liquor laws as well as Chowgirls Cordial policies and procedures
Collaborate with the BPM and BPM to train bar staff on proper storage, organization, and return of bar inventory
Assist in planning and leading of regular bar training sessions to uphold consistency, product quality, and service excellence
Assist with execution of liquor liability training through internal and external programs, facilitating MLBA seminars twice yearly and reinforcing internal policies through written materials, in-person instruction, and on-the-job coaching
Be a resource to on-site staff during events by facilitating real-time event needs in tandem with the Hospitality Department
Keeping event type and timing, season, etc in mind, create all Bar Pull Sheets for OPC events
In the absence of the Beverage Program Coordinator, coordinate the expediting of all bar events to the designated bar leads, going over all inventory and pertinent event logistics
Ensure event stock is inventoried at HQ immediately before and after each event (within the same day/night as event)
Become a subject matter expert in the Square POS system, and oversee the appropriate programing and usage of Chowgirls POS systems
Log all alcohol utilized for anything other than event needs – waste, R&D, etc
Support CG standards for bar service in an off-site catering environment providing the best experience for both our clients and Chowgirls staff
Review Bar Event Worksheets to ensure quantities and stock are appropriate for events
Visit events as directed to evaluate bartending staff, procedures, and equipment/design execution
Proactively communicate work and personal schedule through Slack
Attend and actively participate in all required company meetings
Respond to internal and external communications within 12 hours
Present a professional positive attitude among coworkers, vendors, and clients
Facilitate information flows throughout workplace
Maintain availability for communication by phone, Slack, and email
Maintain employee privacy at all times.
Be aware of MN employment laws.
Enforce compliance of policies and procedures including tardiness, no-shows, and call-outs and conduct appropriate disciplinary action as needed, including terminations
Maintain a safe working environment for all staff, in accordance with OSHA, MN Department of Health, and Chowgirls Handbook Guidelines
Keep all Chowgirls information confidential, including internal documents, policies, procedures, recipes, and customer/venue/vendor information.
Maintain general knowledge of Chowgirls handbook, history, values, and vision.
Always promote Chowgirls in a positive light at the office, on social media, and in the community.
Participate in Chowgirls training programs
Cultivate general knowledge of Chowgirls handbook, history, values, and vision
Guide peers and Chowgirls forward by sharing identified strengths or skill areas of specialization
Commit to professional development, building a broad portfolio of skills and increasing mastery of current skills
Uphold Chowgirls’ commitment to Diversity, Equity, and Inclusion