Assistant Food & Beverage Manager
About The Position
The Assistant Food & Beverage Manager is a hands-on operational support leader responsible for assisting with the seamless execution of front-of-house food and beverage operations at Trailborn Jackson Hole. This role supports daily service across Old Timer Bar & Restaurant, Mountainside Bar & Café, events, and related guest-facing outlets, helping maintain high standards of service, cleanliness, inventory accuracy, and team performance. You’ll work closely with the Food & Beverage Manager to uphold systems that drive efficiency, minimize waste, support cost control, and align every guest touchpoint with Trailborn’s brand and service standards. We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.
Requirements
- 1–2+ years of food and beverage supervisory, lead, or assistant management experience, preferably in a hotel, restaurant, resort, or high-volume hospitality setting.
- 2+ years of bartending, serving, banquet, café, or front-of-house service experience in a guest-focused environment.
- Working knowledge of POS, inventory, and scheduling systems; Toast and XtraChef experience preferred.
- TIPS and SERV Safe Manager certification, or the ability to obtain both upon hire.
- Must be 21+ and authorized to work in the U.S.
- Strong communication, organization, problem-solving, and guest service recovery skills.
- Ability to lead by example, support team accountability, and maintain composure in a fast-paced hospitality environment.
Nice To Haves
- Experience supporting F&B operations in a hotel, resort, multi-outlet restaurant, or event-driven concept.
- Experience assisting with staff training, shift leadership, inventory counts, ordering support, or cost-control processes.
- Knowledge of Jackson Hole, mountain resort service expectations, après-style hospitality, or seasonal hospitality operations.
Responsibilities
- Overseeing daily front-of-house operations, ensuring exceptional guest service and consistent team performance across dining, bar, café, banquets, and special events.
- Supporting shift execution by monitoring service flow, guest satisfaction, opening and closing duties, side work completion, and communication between front-of-house, culinary, and hotel operations teams.
- Managing beverage inventory control, including par level maintenance, product usage tracking, waste reduction, transfers, counts, and accurate storage practices.
- Managing beverage, labor, and operating costs through accurate reporting, recipe adherence, portion control, and collaboration with the Food & Beverage Manager, culinary team, and finance partners.
- Leading, coaching, and supporting hourly F&B team members during assigned shifts, promoting accountability, consistency, teamwork, and genuine hospitality.
- Training new and existing team members on service standards, menu knowledge, POS procedures, beverage standards, safety expectations, and Trailborn brand practices.
- Maintaining cleanliness, safety, sanitation, and compliance standards across all service areas in alignment with Trailborn’s brand expectations and applicable health and alcohol service requirements.
- Supporting on-site and off-site event execution with a focus on logistics, staffing needs, resource planning, setup, service timing, breakdown, and guest experience.
- Inputting and maintaining beverage recipes, cost data, menus, item updates, and reporting information in internal systems, including Toast, XtraChef, and related platforms as applicable.
- Conducting operational audits, quality control checks, staff performance observations, daily shift notes, and follow-up on service or compliance opportunities.
- Facilitating pre-shift meetings and supporting ongoing communication to ensure teams are prepared for menu updates, property events, service priorities, and guest needs.
- Tracking tips, time punches, shift documentation, and other administrative details to support payroll accuracy and department operations.
- Performing other job-related duties assigned by management.
Benefits
- Medical (with company contribution)
- Dental (with company contribution)
- Vision (with company contribution)
- Paid Time Off
- 401(k) (with company match)
- Sick Time
- Employee Dining Discounts
- Employee Marketplace Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
