Beverage Cart Attendant

Theodore Roosevelt Medora Foundation•Medora, ND

17d•Onsite

About The Position

The Beverage Cart Attendant is a member of the Bully Pulpit Golf Course team and provides attentive, personalized food and beverage service to golfers. The role involves building positive relationships with guests and delivering warm, helpful service that meets or exceeds expectations. The attendant serves food, beverages, and snacks from a golf cart, processes orders and payments, maintains cart cleanliness and stock, and shares accurate information about facility offerings, events, and services. The job operates outdoors in a professional golf course environment and involves regular interaction with guests, coworkers, and management.

Requirements

Excellent verbal communication skills.
Reliability, punctuality, and readiness for every shift.
Excellent driving skills and the ability to safely drive a beverage or golf cart.
Good math skills for calculating sales and giving accurate change.
Excellent interpersonal and customer service skills, including the ability to provide an elevated level of service to all guests.
Ability to troubleshoot and create solutions when needed.
At least 21 years old to serve alcoholic beverages.
Valid driver’s license and clean driving record.
Applicable state licensing and certification.
Must be fluent in English; the posting also states “bilingual.”
Ability to lift heavy equipment, including containers of ice, bottles and cans of alcoholic and non-alcoholic beverages, and food supplies.
Stamina to work long shifts when required.

Nice To Haves

Previous customer service experience preferred.

Responsibilities

Provide golfers with food, beverages, and snacks on the golf course.
Follow safety regulations and state laws when operating the vehicle.
Greet customers, answer menu questions, and take food and beverage orders.
Check photo identification to confirm customers are of legal drinking age.
Attend to guests promptly, efficiently, and personally.
Answer questions about general facility information.
Review schedules, the events calendar, and club activities daily.
Use judgment and refuse service when necessary to patrons who are intoxicated or disruptive.
Collect payment and track totals for items sold.
Use the Point of Sales System (POS).
Keep equipment clean, maintain an organized cart, and keep the cart stocked.
Participate in workplace safety training sessions and meetings.
Maintain and demonstrate knowledge of proper golf course etiquette.
Follow company policies and procedures.
Promote events and services by providing guests with enthusiastic, accurate information.
Maintain positive relationships with guests, coworkers, and management in a manner consistent with TRMF values.
Perform other related duties as required.