Beverage Cart Attendant

Invited • Indian Wells, CA

6d • Onsite

About The Position

The Beverage Cart Attendant delivers exceptional food and beverage service to members and guests on the golf course, in the halfway house, or in other designated service areas. The role proactively anticipates and responds to guest needs, supports member retention, and coordinates with other club departments to provide consistent service. Attendants stock and operate the beverage cart, process and reconcile transactions, maintain product and supply levels, and keep the cart clean and sanitary. They also support coworkers, communicate service concerns to management, and follow club policies, safety practices, and golf etiquette. Additional duties may be assigned as needed.

Requirements

• Excellent communication skills and the ability to follow instructions.
• Strong commitment to high ethical work standards.
• Valid driver's license to operate a golf cart.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to occasionally lift, carry, push, and pull up to 100 lbs.
• Ability to talk and hear effectively, with sufficient visual acuity.

Nice To Haves

• High school diploma or equivalent.
• Previous experience in food and beverage service.
• Certification in alcohol and food safety awareness.

Responsibilities

• Maintain food and beverage service standards and provide friendly, personalized service to members and guests.
• Cover assigned course areas in a timely manner, anticipating visits to each group every 4–5 holes.
• Assist members and guests with requests and help keep service areas clean.
• Stock the beverage cart with food, beverages, ice, and transaction supplies before service.
• Operate the golf cart safely and follow applicable guidelines, policies, and procedures.
• Collect payments and accurately reconcile daily transactions, depositing cash in the designated area.
• Document product spills and waste using daily par-versus-usage sheets.
• Maintain product knowledge and upsell where appropriate.
• Use tee sheets and line-ups to identify members and guests and personalize service.
• Communicate special product requests and issues with food quality, supplies, or presentation to the Food & Beverage Director.
• Clean and sanitize the cart at the end of each shift and comply with health code standards.
• Request and restock supplies to maintain appropriate par levels.
• Assist coworkers in delivering service and contribute as a supportive team member.
• Notify management promptly of member or guest complaints and practice effective service recovery.
• Follow golf etiquette when approaching golf groups.
• Follow company, club, and department policies, procedures, instructions, and safe work practices.
• Attend daily briefings and participate in required activities.
• Maintain a clean, neat uniform that meets club standards.
• Take on additional tasks as assigned by management.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• 401(k) retirement savings plan
• Paid time off and leave programs for eligible full-time team members; time off as required by applicable law is also provided for part-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed